Frequently Asked Questions

Product selection

For men we have developed a special Shopping Assistant tool to help you choose the best base layer top for you and your needs. Do you wish to receive some more personal, tailor-made advice? Or are you looking for a suitable top or shirt from our women's collection? Then you can always contact our Customer Service.

If one of our products is (temporarily) out of stock, you can leave your details via the button next to the product in question. Should this take too long, our customer service will be happy to help you find a suitable alternative.

Product and sizing

Noshirt’s ateliers are located in Tunisia and the UK. Not only does this enable us to keep a close eye on the quality, but we (and you) can rest assured that fair wages are being paid and that there is no child labour involved in the production process. Kids should be in school, not in a factory.

We like to treat people and the earth as we would like to be treated ourselves. So with respect. That is why corporate social responsibility (CSR) is high on our agenda. And this is reflected in our choice of materials.

Supima cotton
Our Supima cotton is grown in the US. Thanks to the addition of elastane, the Noshirt items envelop your body in comfort, are breathable and won’t lose its shape.

SoftTouch Tencel™
A 100% natural, sustainable wood fibre that absorbs wonderfully. The material wears and feels super soft on your skin.

Merino wool
Noshirt uses only the highest quality Merino wool. In Tasmania, Merino sheep graze in the beautiful landscape while their soft fur grows. We then have these wool fibres processed into the finest thread in Italy.

Egyptian cotton
The Egyptian cotton we use in creating our Nosocks is grown according to the oldest traditions in the Nile Delta and then processed in Italy into the very finest yarn.

No, this has already been taken into account in advance in the design process. As our tops and boxer shorts are made of natural materials, they will – naturally – shrink slightly during the first wash and/or dry, but that is incorporated into the garment’s measurements.

Orders and payments

No. You don’t have to create an account with Noshirt if you want to place an order. It is, however, handy to do so for practical reasons, such as finding and looking back on your previous order(s). 

Absolutely. We only use your data to process, and keep you up-to-date about, your order. You can find more information in our Privacy Statement.

Yes, you can do that via Klarna.

Shipping

Want to know how soon your order will be shipped, whether there are shipping costs or which countries we deliver to? Then check out our shipping page here.

Returns

On this page you will find all the information on how to exchange and return with us.

Care Instructions

You can find our washing advice on this page.

To remove these spots and, more importantly, prevent them in the future, there are several solutions. Coat the spots on your shirts under your armpits with an oxidiser such as Vanish, let it soak in for a while, and then wash the Noshirts as you normally would.

But beware, these more aggressive detergents can also damage the fabric directly, and in the long run they can even cause wear/ holes. So be sparing with it by using it occasionally, and not with every wash. You can also put the shirts in a bucket of water and vinegar overnight to soak, after which you can wash the shirts on a normal wash cycle.

Click here for some tips we have listed for you for this.

Order procedure and payment

When you log in to our website, you will find an overview of all your orders. You will also find the corresponding invoices you can download.

DISCOUNT CODES OR GIFT VOUCHERS

Enter your discount code in the shopping cart. The benefit will be calculated automatically. If you are unable to find it, feel free to contact us.

At the checkout on the site, you can redeem your obtained code at the place: Gift voucher. The benefit will be settled automatically this way. If it does not work, please contact our customer service.

Please contact our customer service team. They will be happy to help you.

Your best course of action is to get in touch with us, and we'll be happy to look at how to fix this with you.

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